Cancel Policy
Cancellation Policy – DIVA DAISIES, LLC
At DIVA DAISIES, LLC, we understand that plans can change. This Cancellation Policy outlines when and how you may cancel an order placed on our website.
Order Cancellation Window
You may request to cancel your order within 30 minutes of placing it by contacting us via email at:
Cancellation requests received within this time frame will be reviewed promptly. Orders that have already begun processing may not be eligible for cancellation.
Orders That Have Already Shipped
Once an order has been shipped, it cannot be canceled.
If your order has already been dispatched and you no longer wish to keep the item, you may be eligible to return it in accordance with our Return & Refund Policy after delivery.
I Have Not Received My Order Yet. Can I Cancel It?
If your order has not yet shipped, cancellation may be possible depending on the processing status.
If the order has already shipped but not yet delivered, cancellation is not possible. In this case, you may initiate a return after receiving the item, subject to our Return & Refund Policy.
Can I Cancel or Modify My Order?
Order cancellation requests are handled on a case-by-case basis:
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If the order is still processing, we may be able to cancel it
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If the order has been processed but not shipped, we may be able to modify the shipping address without canceling the order
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If the order has already shipped, cancellation or modification is not possible
We recommend contacting us as soon as possible for any changes.
Refunds for Canceled Orders
For approved cancellations, refunds will be processed within 7 business days after confirmation.
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Refunds are issued to the original payment method used at checkout
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Processing times may vary depending on your payment provider